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Backup not working

PostPosted: Fri Jul 21, 2017 5:26 pm
by Bluesman
Have struggeling with the backup function now in almost 2 month without getting it to work in any of my Windows 10 pc:s. Wonder if someone else get it to work??

Re: Backup not working

PostPosted: Thu Aug 31, 2017 8:19 pm
by Diashio
Are you getting error when you back up, if so i found that it was to do with font dates by removing very old fonts just a couple or so the back up worked again.

Here is my original post hope it helps.

http://www.proximasoftware.com/forum/viewtopic.php?f=1&t=399

Re: Backup not working

PostPosted: Sat Sep 02, 2017 11:45 am
by Bluesman
Hi, thanks for the answer. No it's when reinstall from backup, then I get errors. And it's proved that 1 file is missing in the backup zip

Re: Backup not working

PostPosted: Fri Apr 13, 2018 5:43 am
by JurGraf
Hi,
I have created backup from FontExpert 2015. No errors detected.
From newest version FontExpert 2018 34-bit there is no way to restore.
Screen: [img]jerzy.waw.pl/download/2018_Restore_inactive_options.jpg[/img]
I have The same situation when trying to restore if i have only clean installation of FontExpert 2015.
I can see only inactive options to restore Library, Groups and Tags.
Regards

Re: Backup not working

PostPosted: Sat Apr 14, 2018 9:04 am
by admin
We have found that this may happen because the file size exceeded ~ 1.2 GB and the information file (backup.inf) was not added to backup ZIP file.
We work on this issue.

To recover the backup ZIP:

(1) Make sure the backup ZIP includes backup.inf file in the root.
If your ZIP file does not include backup.inf file, create text file in Notepad with the following contents
(replace XXXXX by your user name on the computer where the backup has been created):

[Generic]
AppCreated=FontExpert 2016 Version: 14.0 Release 1
ComputerName=XXXXX
DateCreated=22.05.2017 21:07:31
UserName=XXXXX
[Special Folders]
AppData=C:\Users\XXXXX\AppData\Roaming
Common AppData=C:\ProgramData
Common Documents=C:\Users\Public\Documents
Fonts=C:\WINDOWS\Fonts
Local AppData=C:\Users\XXXXX\AppData\Local
My Documents=C:\Users\XXXXX\Documents
My Pictures=C:\Users\XXXXX\Pictures
Program Files=C:\Program Files
[Drive Types]
C=fixed
D=fixed
E=cd/dvd

(2) Make sure the file is not too big.
If it exceeds 1.2 GB, try to split this zip file into two smaller ZIP files.

For example, typical backup ZIP file contains folders with fonts and several root files:
{Library}\DE\
{Library}\MO\
{Library}\NO\
{Library}\SC\
{Library}\SE\
{Library}\SS\
tags.fetg
groups.dbini
backup.inf

If ZIP file is too big, split it into two smaller ZIP files (use any utility that can work with ZIP files of big size):

FILE 1:

{Library}\DE\
{Library}\MO\
{Library}\NO\
tags.fetg
groups.dbini
backup.inf

FILE 2:

{Library}\SC\
{Library}\SE\
{Library}\SS\
tags.fetg
groups.dbini
backup.inf