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Program and Plugin Scaling problem

PostPosted: Thu Aug 31, 2017 8:13 pm
by Diashio
Program and Plugin Scaling problem

I have a new Surface Book high resolution screen and the software is not scaling as you can see with the images, any hint to a solution?

    The plugin well you can see its tiny and can't click on buttons no idea if it works

    Then the application the search box is tiny 4 characters view only ?

Image

Image

Re: Program and Plugin Scaling problem

PostPosted: Fri Sep 01, 2017 10:20 am
by Diashio
I have been hunting around for tweaks or solution for scaling of applications but can't seem to find anything. any advice would be great.

Re: Program and Plugin Scaling problem

PostPosted: Thu Sep 07, 2017 5:27 pm
by admin
We did not test the plug-in with Surface Book high resolution screen.
Please confirm the version of the Adobe Illustrator and the plug-in.
Do you have on the screenshot:
1) "Adobe Illustrator CC 2017 Release"
and
2) "Missing Fonts Loader plugin for Illustrator CC 2017 Release (x64, Beta) - ZIP" ?